Bizztech’s recognises that for business to succeed and compete it’s paramount that business critical systems are backed up by service and support that allows it to run smoothly and efficiently 24x7.

As increasing number of applications are migrated to web servers, Bizztech recognise the need to tailor its support to meet and deliver application support service based on traditional in-house hosted servers as well as remote server farms.

Bizztech’s commitment to service and support of its customer base has enabled it  adopted a “pro-active” approach to error reporting and have developed a standard support and reporting procedures via the use of an online support system.

Our on-line support log system can be configured to automatically notify support desk of any errors/critical problems as they occur via automated alert emails or SMS, thus enabling us to be aware of issues as soon as they occur and in turn being in a position to resolve them speedily.